Welcome to the website https://chateaucanet.com
These conditions govern sales on the Château Canet website, concluded between a non-commercial individual and the Château Canet company.
The Château Canet company reserves the right to modify its general conditions of sale. These will be applicable from their date of publication online and will apply to orders placed from this date.
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
These general conditions of sale apply to all orders placed on this Site. The customer acknowledges having read, at the time of placing the order, the specific conditions of sale stated and declares to accept them without reservation. These general conditions of sale will prevail over all other general conditions in any other document.
VALIDITY OF THE OFFER
The offers posted online on the website are valid during the online presentation period and while stocks last. The offers are valid for any purchase made online and for delivery strictly reserved for Metropolitan France.
Photographs of the products offered do not fall within the contractual scope. They may represent product suggestions once opened. The texts, descriptions, characteristics, illustrations, photographs are given for information purposes only. If errors are introduced, under no circumstances can Château Canet be held liable.
As soon as the customer clicks on the “Validate” button, he declares that he accepts the conditions of sale fully and without reservation. Château Canet reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment or delivery of a previous order. In the event of an error in the recipient’s contact details when ordering, Château Canet cannot be held responsible for the impossibility of delivering the order.
Prices are in Euros and include VAT at the current rate. They do not include delivery costs.
Prices are subject to change without notice, items invoiced based on the price existing on the day of order.
Payment is made either by credit card via our security system, or by check. If paying by check, the order will only be processed upon receipt of the check. This must be made payable to Château Canet and addressed to the following address:
Château Canet 11800 Rustic
The items are delivered to the address indicated by the customer. The average delivery time is 4 to 5 working days by post or 2 days by home delivery. Château Canet is not responsible for delivery times by the carrier. Château Canet cannot be held responsible for a delay in delivery. Such a delay does not justify the cancellation of the order and/or the award of damages.
You have 14 days (from receipt of the items) to form an opinion. In the event of an exchange or refund, the products must be returned unopened, in their original condition and packaging. Any damaged, incomplete or damaged return cannot be accepted.
The refund or exchange will be made within 15 days after receipt of the returned package.
SECURITY AND CONFIDENTIALITY
has. Security: Our site is subject to a security system, all data concerning payment are protected and encrypted during their transfer over the internet. In the event of fraudulent use of your bank card on our site, please contact our customer service.
b. Confidentiality: In accordance with the Data Protection Act, the personal data you communicate are processed and stored under conditions aimed at ensuring the security of the information. In accordance with the Data Protection Act of January 6, 1978, you have the right to access, modify or delete personal data concerning you at any time.